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Prevent ID Theft

You've worked hard for your creditworthiness… and that makes you a target for identity thieves, who will steal your name, social security number, credit card number or other vital financial information for fraudulent use. Thieves get your information by:

  • Stealing wallets, credit cards and ATM cards
  • Stealing financial statements from the mail
  • Diverting mail by submitting "change of address" forms
  • Rummaging through trash
  • Stealing personal information from workplace records
  • Intercepting information sent through non-encrypted online activity
The U.S. Treasury has released a new DVD that provides information on how to recognize identity theft, how to protect yourself from it, and what you should do if you fall victim.

Credit union members can order their free DVD: Identity Theft: Outsmarting the Crooks online at www.pueblo.gsa.gov (item #635N), or by telephone: 1.888.8.PUEBLO, or in writing to: FCIC – 06A, P.O. Box 100, Pueblo, Colorado, 81002.

You're Not Always Caught in the Web…
Surprisingly, the Internet is not the usual avenue for identity theft. E-Commerce Times reports that dumpster diving and workplace record retrieval remain the most common methods of identity theft. Even so, MCCU recommends shopping only with online merchants who encrypt your personal financial information for secure online transmission.

Prevention Tips:

  • Never carry all your identifying information with you. Don't carry your social security number and birth certificate unless absolutely necessary.
  • Keep a list of your credit cards, account numbers and expiration dates in a secure place - NOT your wallet or purse.
  • Memorize your personal identification number (PIN) for your ATM card. NEVER write it down on the card or carry it with you.
  • Don't give your credit card number or other personal information over the phone unless you initiate the call.
  • Shred all financial documents before discarding them.
  • Verify your credit report regularly with the three major credit-reporting bureaus. If you find errors, notify them immediately.

In an attempt to address the rising cyber crime threat, the FTC (Federal Trade Commission ) has unveiled an online tool designed to help consumers avoid becoming victims of Internet scams.

At the website - www.onguardonline.gov - consumers can take interactive quizzes designed to enlighten them about identity theft, phishing, spam and online-shopping scams. If the user selects a wrong answer, the program explains why that particular misconception about Internet security can lead to trouble.

Elsewhere on the site, consumers can find detailed guidance on how to monitor their credit histories, use effective passwords and recover from identity theft.


Phishing

MCCU will NEVER solicit personal information (PIN numbers, social security numbers) from you via e-mail or phone. If you receive a suspicious e-mail asking for your personal information from MCCU, please notify us immediately. Please be aware that phishing e-mails are going out, purportedly from a few local credit unions, that look like they are from the credit union. Some even mention a credit union employee. These are fraudulent e-mails - please do not ever respond to them if you should receive one. Notify the financial institution first to find out if it is a legitimate e-mail.

If you have a MasterMoney Check Card with us, at times you may get a phone call to verify transactions on your account in an effort to prevent possible fraud. If you are unsure about who is calling, please call the credit union and speak to a representative. The correct phone number that they will have you call should they leave a message is 1-800-890-5097. If someone calls you and leaves any other phone number, please do not call and notify us immediately.

If you are on a third-party site that links to our website, we suggest you type in our URL - www.matadors.org - rather than click on the link.


There's a new type of Internet piracy called "phishing." It's pronounced "fishing," and that's exactly what these thieves are doing: fishing for your personal financial information. What they want are account numbers, passwords, Social Security numbers, and other confidential information that they can use to loot your checking account or run up bills on your credit cards.


Here's how it works:

In a typical case, you'll receive an e-mail that appears to come from a reputable company that you recognize and do business with, such as your financial institution. In some cases, the e-mail may appear to come from a government agency, including one of the federal financial institution regulatory agencies.

The e-mail will probably warn you of a serious problem that requires your immediate attention. It will then encourage you to click on a button to go to the institution's website.

In a phishing scam, you could be redirected to a phony website that may look exactly like the real thing. Sometimes, in fact, it may be the company's actual website. In those cases, a pop-up window will quickly appear for the purpose of harvesting your financial information.

In either case, you may be asked to update your personal information or to provide information for verification purposes. If you provide the requested information, you may find yourself the victim of identity theft.

To protect yourself:

  • Never provide your personal information in response to an unsolicited request.
  • If you believe the contact may be legitimate, contact the financial institution yourself.
  • Never provide your password over the phone or in response to an unsolicited Internet request.
  • Review account statements regularly to ensure all charges are correct.
  • Update and run your anti-virus software frequently.

For more information on phishing, visit www.antiphishing.org or the Federal Trade Commission.

Forward spam that is phishing for information to spam@uce.gov and to the organization or financial institution impersonated in the phishing e-mail.

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ID Theft Prevention

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