Mailing Address
(for payments & correspondence)
P.O. Box 1052
Northridge, CA 91328
For your security, please do not include sensitive information such as passwords, account numbers and social security numbers. info@matadors.org
Phone Numbers
Branch Offices
(818) 993-6328
(818) 993-0324 - Fax
Loan Department
(818) 341-5626 - Fax
Consumer Loans
(818) 993-6328
Bill Pay Assistance
Monday - Friday 4:30 AM to 11 PM PST
(888)788-6687
Credit Cards
To report a lost or stolen credit card:
- For Consumer Cards, please call (800) 558-3424
- For Business Cards please call (866) 552-8855
MasterMoney Debit Cards & ATM Cards
To report a MasterMoney or ATM card lost or stolen (during business hours)
(818) 993-6328
To report a MasterMoney or ATM card lost or stolen (after business hours)
(888) 241-2510
For call outside the U.S. (909) 941-1398
To speak to a credit union authorized representative if suspicious activity on your MasterMoney or ATM Card has caused either of the following:
- You received a call questioning activity on your card, or
- You suspect your card has been temporarily blocked due to recent activity.
Call (888) 241-2440 or (651) 361-2021 (if outside the U.S., collect calls are accepted)
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