FRAUD
AWARENESS
SCAMMERS ARE IMPERSONATING
MATADORS COMMUNITY CREDIT UNION⚠️
Matadors Community CU will NEVER ask for your Social Security Number, Credit or Debit Card Numbers, CVV, PIN, Online Banking Login, Verification Codes, or Passwords.
If someone contacts you asking for this information, hang up immediately. If you receive a suspicious email, text, or pop-up, stop and think before clicking any links.
Protect Your Money: Don’t Fall for Scams
A text, phone call, or email appears to come from a company you recognize. The logo looks right. The caller ID looks legitimate. The sender name checks out. It feels real—but it’s not.
Criminals use advanced technology to disguise emails, text messages, and even phone calls so they appear to come from trusted companies. This tactic is called spoofing, and it allows fraudsters to impersonate real organizations with alarming accuracy. These messages are designed to create urgency—claiming there’s a problem with your account or that immediate action is required—so you react quickly without verifying.
The goal is simple: getting you to respond.
The moment you answer a call, reply to a message, click a link, or provide even a small piece of information, criminals know your contact information is active and that you may engage again. From there, attacks can escalate quickly—often becoming more convincing, more aggressive, and more targeted.
All your savings could be at risk the moment they know your contact information is viable. Even replying “STOP” to a suspicious text confirms your number is active and can lead to more fraud attempts. Today’s cybercriminals are highly skilled in manipulation, pressure, and control—they don’t need much to begin, they just need a response
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NEVER ANSWER.
NEVER RESPOND.
NEVER CLICK LINKS.
NEVER GIVE OUT PERSONAL INFORMATION.
If a message, call, or email is unexpected or feels urgent, do not engage. Block the number, delete the message, and move on. If it is a legitimate business trying to reach you, they will leave a voicemail or contact you through official channels and will never pressure you for immediate action.
Fraud doesn’t start when your account is accessed—it starts the moment you engage. The best defense against fraud is you.
TYPES OF FRAUD
